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Smartsupp does not share any personal information of its users with 3rd parties.

Personal information is stored on Smartsupp servers, which are located in Czech Republic.

Upon account creation user has to fill in his name/company email address and a password.

Smartsupp is in no way responsible for behavior or acts of Smartsupp users in connection to handling visitor personal information.

Protection and handling of visitor personal information collected by the Smartsupp user is in sole responsibility of the Smartsupp user. Technical information: while using Smartsupp live chat, certain technical data about visitors might be collected by Smartsupp, e.g.

There is no way to access personal information without knowing the login credentials, therefore no unauthorized party can access it.

The sign in process - same as the whole account and domain dashboard.- is also secured with SSL/TLS encryption.

These external services can ask client to fill in his credit card information, bank account information or other information in order to successfully make a payment for Smartsupp paid account.

All personal and financial information mentioned in this paragraph is processed solely by given external service and Smartsupp doesn't have any access to this information neither is it stored on Smartsupp servers. Visitor personal information: visitors of website, or visitors of any website where Smartsupp live chat is used, might enter personal information into the Smartsupp live chat.

Czech Republic is a member state of European Union.

Data are not stored or being sent outside of European Union in any way.

Smartsupp protects personal information with use of latest industry standards and security measures.

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